Remote Support

Computer Assist utilises the latest technology which allows us to support your company’s infrastructure remotely, where ever you are across the UK and Europe.

Not only can we resolve the majority of incident’s reported to our helpdesk but we can also prevents failures happening in the first place. Our technology can continuously monitor your servers, internet connection, and workstations.

Remote Support

Remote Support

Remote Desktop Support

When your end user is experiencing problems with their desktop computer, with your permission one of our experienced desktop engineers will be able to interactively take control of the users PC and resolve their problem quickly and efficiently without the need to wait for a on-site visit.

Remote Server Management

Your server is the backbone of your IT infrastructure, and to ensure that you have maximum usage of your IT systems it will need to be kept to the highest of standards at all times, Computer Assist have the ability to do just that, utilizing sophisticated technology and highly experienced engineers we will be able to manage your server remotely ensuring that you are getting the best service from it, with 24/7 network monitoring, regular updates and dial-in checks, this will allow us to prevent a critical problem from happening.